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CoffeeCrew.com Discussion Forum and Guestbook
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Rob in Van
Visitor
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Re:which machine to buy? - 2007/11/02 23:31
I too looked at buying the ECM Giotto Premium. What I liked about it was that it had the E61 group, it was a prosumer machine, it would fit under my counter and most of all I liked the steam and hot water wand design.
It also has a nickle plated boilers, something you only see on higher end commercial machines. I also liked the look of the machine, and lets be honest the way it looks is something that always influences our decision.
At the end of the day I decided to purchase La Scala Butterfly Semi-Automatic. It was a few hundred dollars more and here is why. I visited a local store here in Vancouver that carried the ECM, I would say I went like 4-5 times in a period of 3 weeks. I noticed on 2 of my visits that there always seemed to be a Giotto in there for repair. In fact, during one of my visits a customer brought in their Giotto for repair, it was the 3rd time she had to bring it in since she bought it! I asked her what sort of problems she had with the machine and she mentioned that on one of her repairs they had to replace some sort of control board. The technician that was handling her paper work said to her that it was difficult for them to trouble shoot her intermittent problem, which was that the machine just turned off by itself. The sales person who was talking to me at the time told me that the problems she was experiencing was related to the fact that her machine was plumbed in. I’m sorry but I don’t see how a plumbed in machine could cause here machine to go in for repairs 3 times, but who really knows.
Anyhow, I have had my La Scala for 2 months now and it has been running just great, unfortunately it does not fit under my counter 
The retailer who sold it to me said that they have had 7 warranty repairs on the Butterfly in the last 3 yrs and they usually sell about 400 of them a year (WOW). La Scala comes with flat panels that you can but in different colours.
Hope my info helps.
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Rob |
2007/10/12 14:57 |
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colin |
2007/10/12 21:30 |
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rob |
2007/10/13 06:30 |
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colin |
2007/10/13 10:40 |
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Rob |
2007/10/14 13:48 |
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Rob |
2007/10/15 14:18 |
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Rob in Van |
2007/11/02 23:31 |
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